Toyota will be happy that Lexus climbed 6% to take the top spot for luxury brands, stealing the title from Mercedes-Benz. The ...

Subaru took the top spot, Toyota fell and a couple of U.S. brands moved up in the latest American Customer Satisfaction Index ...

U.S. overall customer satisfaction has dropped for three consecutive quarters according to the American Customer Satisfaction ...

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

With fall just around the corner and countless brands rolling out their seasonal offerings, Chick-fil-A is joining the trend ...

The following are the top 10 full-service restaurants and their scores, according to surveyed consumers: A major factor in ...

Photo Credit: Toyota, Subaru. Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for auto mobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study.

U.S. overall customer satisfaction drops slightly in the fourth quarter of 2024, down 0.8% to 77.3 on a scale of 0 to 100, according to the American Customer Satisfaction Index (ACSI ®). 1 ...

Photo Credit: Toyota, Subaru. Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for auto mobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study.

Nationwide customer satisfaction increases 0.3% in Q1 2023, according to the American Customer Satisfaction Index.

The American Customer Satisfaction Index (ACSI) released its latest report on how consumers feel about their smartphones. After just edging out the competition last year, Apple’s iPhone has lost ...