The Spiceworks Help Desk is actually a well-developed and very useful application, regardless of its cost. But it has a problem in that it needs to run on a local PC, and that may not work well ...

Mobile support for Spiceworks' cloud-based help desk builds on existing capabilities for the on-premises version and provides the same capabilities IT professionals need to support their growing ...

The features give IT professionals access to security and help desk tools to get their jobs done more efficiently from a single management interface.

AUSTIN, TX--(Marketwired - Sep 24, 2015) - SPICEWORLD - Spiceworks, the professional network for IT, today announced its cloud-based Help Desk application is now available to companies of all ...

With Spiceworks' cloud-based Help Desk, IT professionals can now deploy a solution built for them that includes all the capabilities they need with unlimited admin and end-user seats, no hosting or ...

Spiceworks, a free ad-supported IT management product, announced it is adding new features designed to simplify life for managed service providers (MSP) that need network management features. High on ...

Mobile support for Spiceworks' cloud-based help desk builds on existing capabilities for the on-premises version and provides the same capabilities IT professionals need to support their growing ...

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The revamped help desk in Spiceworks 7 looks like a winner, said Hickey. He noted that it provides a real-time edge to support duties by automatically refreshing when a support ticket comes in. The ...

Conversations with end-users can be easily added to an existing Spiceworks help desk ticket, and IT professionals can create a new support request, all from Pip-Pip.

Spiceworks could also flag when a business is receiving an abnormal amount of help desk tickets about its anti-virus software and provide a list of alternative solutions that are better suited for ...

AUSTIN, Texas, Aug. 20, 2018 /PRNewswire/ -- Spiceworks today announced the results of a new survey examining the lifespan of technology in the workplace. The results show desktops and desk phones ...