ServiceNow CSM的行业应用 · 金融行业：快速处理客户投诉，符合监管要求 · 电信行业：高效管理大规模客户服务请求 · 制造业：实现产品问题到现场 ...

ServiceNow launches Now Assist for ITSM, CSM, HRSD, and Creator to embed generative AI across all workflows on the Now Platform ...

The company started the implementation journey of its new ServiceNow CSM at the start of the year with plans to deliver an initial minimal viable product (MVP) for the middle of the year.

Leading conglomerate selects 3CLogic's CCaaS offering, purpose-built for ServiceNow CSM and ITSM, as it insources service desk operations to streamline workflows and save millions in operating costs.

SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ -- Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a ...