ROBLOX, a popular children's entertainment site needed to understand what was happening when they supported a billion-page-a-month website. Sumo Logic was chosen to provide the log analysis tools.

You can contact Roblox’s customer service via this page. Afterward, you can select “Technical Support” on the type of help category and then pick the “Specific Experience Issue” option.

MMO developer Roblox has hired Remy Malan as its new Vice President of Customers. The role has been newly created for Malan and will task him with overseeing the customer service and content ...

The company urges parents to contact Roblox customer support before disputing charges because a refund cannot be processed once a charge has been disputed.