Subaru took the top spot, Toyota fell and a couple of U.S. brands moved up in the latest American Customer Satisfaction Index ...

Toyota will be happy that Lexus climbed 6% to take the top spot for luxury brands, stealing the title from Mercedes-Benz. The ...

U.S. overall customer satisfaction drops slightly in the fourth quarter of 2024, down 0.8% to 77.3 on a scale of 0 to 100, according to the American Customer Satisfaction Index (ACSI ®). 1 ...

Customer satisfaction in the U.S. declines 0.1% to 76.9 (on a scale of 0 to 100) in Q2 2025, according to the American ...

The latest American Customer Satisfaction Index is out, and it's got some juicy information, including Japanese cars ...

A new study has found Subaru and Lexus are the most satisfying mainstream and luxury brands. Chrysler and Ram were the worst ...

Nationwide customer satisfaction increases 0.3% in Q1 2023, according to the American Customer Satisfaction Index.

Subaru leans into a reputation for safety and dependability and has enjoyed strong sales growth in recent years.

The American Customer Satisfaction Index (ACSI) released its latest report on how consumers feel about their smartphones. After just edging out the competition last year, Apple’s iPhone has lost ...

Customer satisfaction remains high for non-durable industries like food, soft drinks, beer, tobacco, apparel, athletic shoes, personal care products and pet foods. ANN ARBOR---While consumer ...

The decline in U.S. customer satisfaction continued in the final quarter of last year, falling 0.4% to a score of 75.4 (on a scale of 0 to 100) on the ...