Subaru took the top spot, Toyota fell and a couple of U.S. brands moved up in the latest American Customer Satisfaction Index ...

Customer satisfaction in the U.S. declines 0.1% to 76.9 (on a scale of 0 to 100) in Q2 2025, according to the American ...

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

The latest American Customer Satisfaction Index is out, and it's got some juicy information, including Japanese cars ...

U.S. overall customer satisfaction drops slightly in the fourth quarter of 2024, down 0.8% to 77.3 on a scale of 0 to 100, according to the American Customer Satisfaction Index (ACSI ®). 1 ...

Nationwide customer satisfaction increases 0.3% in Q1 2023, according to the American Customer Satisfaction Index.

Apple has been given its highest-ever score in the latest American Customer Satisfaction Index. But as John Paczkowski reports, problems with the iPhone 3G and MobileMe service continue to trouble ...

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Customer satisfaction remains high for non-durable industries like food, soft drinks, beer, tobacco, apparel, athletic shoes, personal care products and pet foods. ANN ARBOR---While consumer ...

The decline in U.S. customer satisfaction continued in the final quarter of last year, falling 0.4% to a score of 75.4 (on a scale of 0 to 100) on the ...

The American Customer Satisfaction Index (ACSI) released its latest report on how consumers feel about their smartphones. After just edging out the competition last year, Apple’s iPhone has lost ...